+1
Considering for Future Release
On 'Waiting for Guest' Show Button for "Email me when Guest is available"
If you choose this option it pops a dialog allowing you to put in or change the email address to send the notification to (in case you want to send the notification to the next shift.... your own email could be default) and an area for an Optional text reminder as to why you requested the notification.... then it would use that info to trigger an invite when the computer is next available for a connection.
Customer support service by UserEcho
Here's some programming suggestions on how to do part if it from a chat session with Steven Dove:
You could setup a trigger to send an email when that specific session comes online.
https://help.screenconnect.com/Session_Event_Triggers
Event Filter:
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You could use Custom Properties for the session to set the email to send to, then use {Session.CustomPropertyN} in the To Email field, same with the notification request. (https://help.screenconnect.com/Enabling_custom_fields_for_sessions)