Ability to broadcast message (not with chatbox) to multi users to take attention on something

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  • updated
  • Considering for Future Release

We have 500 users, and there are many things happening like we have to inform/warn the user about something like virus spread, stop the thing to do etc. So we need a attention windows that can be broadcast to multiple users at a time. the chat windows can do the similar however the users can reply the chat and some dont know the situation and starts to reply and the things get complicated. So just an attention window to be appeared infront of the user at the middle like a warning message. This message can be text or jpg/png boosted. And yes for the offline machines, the screenconnect must assign a flag to them so that when they are online/connected the msg will broadcast at that time...

Duplicates 1
ticker function

It would be nice to have a time limited information on the screen for users who login (like a running ticker) !

Information could be that a new version of screenconnect will be installed in the next days with a lot of new functions and/or possibilties.......or, or,or....

Thanks a lot and best regards

Lothar

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Alex Heylin

For our use case, we don't want to broadcast to ALL machines - but we want to be able to send message to specific machines which automatically pops up (not just flashes in taskbar) and which doesn't have the option to reply on it.   Currently we use API to send messages to specific machines, but message often just flashes in taskbar and users don't see it, or users read it and reply even though message says it's automated and don't reply... 

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Caitlin M Barnes Team Member
  • Considering for Future Release
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Caitlin M Barnes Team Member
  • Under Review
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anonymous
  • Considering for Future Release
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Silas Sulser

Hello 

Please check out this free app from Cireson: https://cireson.com/apps/service-desk-ticker-community-free/

Is this what you are looking for?

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anonymous
  • Under Review
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anonymous
  • Considering for Future Release
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mhighsmith

yeah, we have 2600 devices, but nothing with dealing with different languages. oh well

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Mehmet Ali Demirci

Hi, i have already tested this but we have about 500 machines and most operating systems vary like xp, vista, 7, 8, 8.1, 10 and server os. So some accept net send command some accepts msg command. And for the ISO standartizaion we have to specify who is sending or the which department so at the header its not to possible add any identity before clock/time. we are using Turkish language with some different characters so when i write down any TR character set in the command screen that seems very weird, and the logging. At the end of months or quarters we need to give report to standartization departments like x quantity of messages sended or something like this. And in this model there is no possibility to add a jpg which is a must in some scenarios, and the most critical thing is some machines are offline sometimes so they should get the message when they open up their computer.

Event thou your idea is great in small or local enviroments but we are a managed service provider...


Thanks

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mhighsmith

did you try the msg command? this works like a charm. pops up a box on the remote system. example:

plus you do not get responses through the IM feature. This message really helps us out with call volume when a system is down.



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