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Page Integration
Good afternoon, this question may have already been asked and answered but can anyone tell me whether or not there is a way to integrate a chat link which will allow users to send a chat request via our support page which happens to be Service Pro?
Answer
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Planned
Hello Damcdonald,
What you're looking for is the Chat Widget Extension that's currently in development and should be part of 6.1. This will of course allow you to start a chat with a customer from the guest page or add a widget on your own website to chat with customers.
I'll be sure to update this post when it's available.
Customer support service by UserEcho
http://forum.screenconnect.com/yaf_postst10065_Extension--Guest-Initiated-Chat.aspx
https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Knowledge_base/Embed_ConnectWise_Control_on_your_site