Under Review

Option to use touchID authentication for iOS app

Mike Bannerman 8 years ago updated by Bryan Crotaz 2 years ago 8

Partner request for the option to use TouchID for iOS devices to log into the SC app.

Pending Review
Pending Review

Has there been any progress in allowing TouchID/FaceID authentication in the iOS and/or (less importantly) Mac clients? Having to continually encourage staff to use and manually type strong passwords via touchscreen on our devices for more than 2 years has been a real disappointment since TouchID and/or FaceID has been available and common on modern smart devices for such a long time now.


This has been under review for a really long time now. Has there been any update on consideration for implementing this yet?

This is really important and is a very basic security feature for iOS. Please add FaceID/TouchID it should be quite easy. It’s a simple adjustment with a major impact to productivity and security. 

I have a 30 character email and a 22 character password. It takes an age to log in on my phone, when I only do this in emergencies. 

Please just enable FaceID - this can’t possibly have taken 7 years can it?!