Would like to have one single web interface but with multiple servers managing the traffic between host & guest.
We have a world wide network and today a single instance of ScreenConnect in Europe. With this setup the China and US-guys do not want to use SC to help their clients in US or China since all traffic is routed via Europe.
So instead we would like to have one web interface where all clients can be found and then multiple servers routing the traffic.
Why one web?
A workstation should be able to "roam" from Europe to US and still be found in the same interface, and with 24x7 support that follows the sun our support-guys should only have to look in one web to find the client.
Customer support service by UserEcho