Windows Server 2016 Support

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Please include support for the latest Windows Server 2016. As an MSP, we are already deploying it and need our enterprise remote tools to keep up.

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AGS

We are having the same issue getting a black screen. Has anyone been able to resolve this?

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Manson DeGraw

Hello,

We have a new MSP HaaS Client we are deploying and we are also having a blank black screen. The server is Windows Server 2016 Essential running on a VMware ESXi 5.5 host. The LabVNC although slow does work. We were also able the view the console via the VMware console and was able to verify Screenconnect tools (send ctrl+alt+del, restart, file transfer) work but you just have a blank screen so you can't see it.

If anyone finds a solution please share.


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anonymous
Quote from Manson DeGraw

Hello,

We have a new MSP HaaS Client we are deploying and we are also having a blank black screen. The server is Windows Server 2016 Essential running on a VMware ESXi 5.5 host. The LabVNC although slow does work. We were also able the view the console via the VMware console and was able to verify Screenconnect tools (send ctrl+alt+del, restart, file transfer) work but you just have a blank screen so you can't see it.

If anyone finds a solution please share.


The Server 2016 black screen issue is resolved in ScreenConnect 6.0.



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