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Within one company, some workstations require "click-to-consent", others don't.
Our techs often need unattended remote access to a customer's server. That same customer may prefer that we use "click-to-consent" for remote access to their workstations. Currently, "click-to-consent" can only be forced on a per-tech basis.
Customer support service by UserEcho
Hi John, Thanks for your request. Do your techs have credentials to log into the workstations? If so, will the AutoConsentIfUserProcessNotRunning coupled with removing the HostWithoutConsent option work for you? This will prompt machines for consent unless the machine is at the login screen. At the login screen, it will allow techs to provide credentials to log into the machine.
Here's a KB that discusses the app.config features: http://help.screenconnect.com/List_of_app.config_settings
Please let me know, if this fits your needs.