+3
Completed
Support Session Defaut Join Mode
By default, when creating a new support session, the join mode is always defaulted to "invitation only". Our company always uses the "secure code" method. Is there a way to make the default join mode "invitation only" or let the admin choose the default join mode? Could you also please include the secure code value, by default in the application windows header when the name of the session is? It always get covered up during a session.
Answer
Answer
Completed
Hi derekj,
Thanks for following-up, we had to push the implementation to 6.3 since the design and the overall creation and invitation process is still being revised.
Released:
Customer support service by UserEcho
Hi derekj,
Thanks for following-up, we had to push the implementation to 6.3 since the design and the overall creation and invitation process is still being revised.
Released:
https://docs.connectwise.com/ConnectWise_Control_Documentation/Release_notes/ConnectWise_Control_6.3_Release_Notes