Change the name back to ScreenConnect!!!

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Look at this thread on the forums, no one likes the new name "Control". The only way to get it changed away from this horrible name is to upvote this feature request. Either change it back to ScreenConnect, or call it something else like Connect, just not a name that implies a negative connotation. Please. This was really a bad idea to change the name.

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Vince Russo

5 years, thats one of the fastest feature requests change Ive happen to experience on this user echo....lol i have some "considering for future releases" topics reaching the 7 year mark.

Joking aside, right call Connectwise, the name change was dumb, good call righting the mistake, 5 year later. 

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shawnkhall
Quote from Caitlin M Barnes

Thank you all for being partners since the ScreenConnect days. We appreciate the support you've shown us since before the acquisition up until now. Changing the name from ScreenConnect to ConnectWise Control signifies ConnectWise's commitment to investing in the product and making it a cornerstone of the ConnectWise brand. The "Control" name alludes to the ability the product gives you to remotely Control technology so you can consistently provide fantastic customer experiences. We're working hard to deliver even more new and improved features, and we're continually adding new talent to the team to ramp up the cadence of releases and add to the polish of the solution.


We've heard some of the challenges the name change presents. The ability to fully customize and white label ConnectWise Control will help mitigate some of the client-facing problems outlined in this thread. You can personalize the logo, application name, and more than 1,200 other settings on the appearance page. For more information on how to customize ConnectWise Control, visit the Appearance page documentation article here: https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Administration_page/Appearance_page

Other helpful resources include the list of client application resource strings and the list of web resource strings that are also available in our documentation.

can we change the name as it appears in the uninstall page ye

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Caitlin M Barnes Team Member

Thank you all for being partners since the ScreenConnect days. We appreciate the support you've shown us since before the acquisition up until now. Changing the name from ScreenConnect to ConnectWise Control signifies ConnectWise's commitment to investing in the product and making it a cornerstone of the ConnectWise brand. The "Control" name alludes to the ability the product gives you to remotely Control technology so you can consistently provide fantastic customer experiences. We're working hard to deliver even more new and improved features, and we're continually adding new talent to the team to ramp up the cadence of releases and add to the polish of the solution.


We've heard some of the challenges the name change presents. The ability to fully customize and white label ConnectWise Control will help mitigate some of the client-facing problems outlined in this thread. You can personalize the logo, application name, and more than 1,200 other settings on the appearance page. For more information on how to customize ConnectWise Control, visit the Appearance page documentation article here: https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Administration_page/Appearance_page

Other helpful resources include the list of client application resource strings and the list of web resource strings that are also available in our documentation.

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Liam Bowers

Great to be heard out ConnectWise!

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Vince Russo

This userecho is a joke. I have had several requests site idle for years, then abruptly closed with no comment or feedback of any kind from connectwise.....this particular chain completely ignored even after 77+ thumbs ups. We know your not gonna change the name back, but at least give us the respect of a official response.  Great way to show your userbase our input matters Connectwise. 

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FAB-ITRescue

Hey - Thanks for listening - NOT!

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Caitlin M Barnes Team Member
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Liam Bowers

I don't like control as I often confuse it with Automate, ScreenConnect was a very clear name that it's a tool to connect to the screen. Would suggest a name like 'Remote' 'Assist' or 'Viewer' - Or just back to ScrennConnect

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Michael Keen

All I can say is I agree with all the other comments here. CONTROL is only slightly better than CHAOS.



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