Chat Pop-up Notification and Sound in Host Interface

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  • updated
  • Under Review


Feature: Add an audible sound notification and 'toaster' pop-up notification in browser when a chat message is received while logged into the ScreenConnect host user interface.



Currently, a sound indicating a received chat message is played only when an active support session window is open.


No sound or notification pop up is displayed or made when a chat message is received when logged into the host interface. Only a small green dot is displayed to indicate a received chat message. It is very easy to miss a received chat message without having a support session open to a given user.

Duplicates 2
Chat Notification Sound

Add a customizable sound for chat notification. Preferably adjustable through Administration page.

Add a notification balloon for new chat messages

Partners are requesting a notification balloon to display when new messages are received on both the guest and host side.

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2
vikram vaje

Any update on above post...

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2
Simonz

Is there any update on this, is this feature ever going to be available?



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