Pop Out Chat
You know what would be amazing? If you could 'pop out' or 'undock' the chat of individual machines via the Host console.
Sometimes users don't reply instantly, having a separate window open on my screen I'll be able to see when they reply. This way I can wait on reply from multiple m
achines.
I provide remote support every day on shifts over 10+ hours long. Often users will open a chat, message me, and I will never see if for hours because you have to hunt for the blue message bubble. Long time user over 3 years. Would love to see the chat function extended to really add some notifications.