Welcome to the ConnectWise View Feature Request Forum

Please use this space to share your ideas. 


ConnectWise View gives a knowledgeable expert the ability to connect to a field tech's or customer's mobile device camera. Ultimately, these "experts" will be able to see what's going on and assist the technician/customer without having to travel offsite. 

Below are a few tips and rules for those who wish to participate, please read through them. 


  • Search for an existing improvement or feature request before adding your own. This helps us prevent duplicate entries and track all suggestions. Note, you will probably have to search the community forum beforehand to help prevent duplicates. 
  • If you find a matching request, give it a thumbs up and throw in a comment.
  • If you can't find a request for an item you need, create your own request. Provide as many details as you can, especially regarding possible use cases.


  • No spam, advertising, or self-promotion.
  • No offensive posts, links, or images.
  • Only one request per post.
  • Administrators have the ability to moderate the forums, including editing, deleting, and moving posts. Posts may be deleted for any reason, with or without notification.

If you have questions please email us directly at PM@ScreenConnect.com

Pending Review does not work anymore on Macosx 10.9.x

nobody961-2 2 weeks ago 0
Pending Review

pop up requester for staff to accept.

AdamK 2 months ago updated by Tom Shemon 2 months ago 1
Pending Review

ConnectWise View for On-Prem

Jesse Brinson 5 years ago updated by YoDawg 4 months ago 27 3 duplicates
Pending Review

Add option to show a pointer on the guests screen

Moshe 8 months ago 0
Pending Review

ConnectWise View SMS Template

Aviv Salman 10 months ago 0
Pending Review

dark mode

maxmurray97 1 year ago 0
Pending Review

Incorporate Permissions for CW View Extension

Dominick 2 years ago updated by Rishikesh Gajul (Product Manager) 2 years ago 0
Pending Review

Augmented Reality

Stefan Deacon 2 years ago 0