ConnectWise PSA Integration
Tracking release updates for the ConnectWise PSA integration. https://docs.connectwise.com/ConnectWise_Control_Documentation/ConnectWise_Integrations/ConnectWise_Manage_Integration
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Replies 14
Caitlin M Barnes Team Member
Version 1.6.10
| Issue | Summary |
| Bug | PSA extension has load errors on 23.4 and 23.5 |
| Task | Require the Manage (PSA) integration to not use an obsolete overload of the GetSessionGroupsAsync() method |
| Bug | Setup modal does not import all Statues and Service Boards from Manage |
Preston Bishop Team Member
| Issue | Summary |
| Bug | PSA review request link takes user to Messages tab instead of the new CAM tab |
| Bug | PSA Integration has load error on 23.6 |
Version 1.5.9
Preston Bishop Team Member
| Issue | Summary |
| Task | Update CAM Extension Trigger and Messages to Direct User to Access Management Tab Instead of Messages |
| Bug | Warning displayed while saving PSA Integration settings |
| Bug | Error shows in console after installing the PSA Integration extension |
| Bug | Private key should not be visible in text suggestion/auto complete |
Preston Bishop Team Member
| Issue | Summary |
| Bug | PSA Integration CAM Settings Not Saving From Extras Panel |
| Bug | Warning displayed while saving PSA Integration settings |
| Bug | Error in console after installing the PSA Integration |
| Bug | Private API key issue |
| Bug | PSA review request link takes user to Messages tab instead of the new CAM tab |
Version(s) 1.5.9 & 1.6.0
Preston Bishop Team Member
| Issue | Summary |
| Story | Manage Integration - Approve/deny elevation requests from a ticket |
| Bug | Load error with PSA extension |
| Task | Adding service board field to PSA modal |
Preston Bishop Team Member
| Issue | Summary |
| Bug | Modals become stretched with PSA extension installed |
| Story | Allow partner to select which CustomProperty to map to PSA Company in CAM integration |
| Task | Ignore capitalization when mapping PSA company to customproperties |
| Bug | Approve/deny administrative logon does not work from inside PSA pod |
| Story | Update how we handle PSA company list limit |
Preston Bishop Team Member
| Issue | Summary |
| Bug | CAM PSA integration incorrectly requires admin permission for approvals |
Version 2.1.9
Preston Bishop Team Member
| Issue | Summary |
| Bug | SC internal username is not showing in PSA pods when approve/deny requests via the host client |
Version 2.1.10
Preston Bishop Team Member
| Issue | Summary |
| Bug | PSA modal is stuck on "Test Connection" the second time you open it |
Version 2.1.1
Version 1.6.0