Welcome to the ConnectWise Access Management Feature Request and Bug Report Portal

Submit feature requests, register bugs, and provide general feedback on ConnectWise Access Management. 


If you don't have an account, click "Sign in/Sign up" to get started.

Rules:

  • No spam, advertising, or self-promotion. 
  • No offensive posts, links, or images. 
  • Only one request per post. 
  • Administrators have the ability to moderate the forum, including editing, deleting, and moving posts. Post may be deleted for any reason, with or without notification. 

Thank you for sharing your thoughts with us!

+4
Under review

Elevate-As-User rather than Temp Admin

keith osborn 1 year ago updated by Peter Fisher 7 months ago 2

Elevate-As-User rather than Temp Admin similar to how AutoElevate does it. 

This way when an application gets elevated, the user's personal folders (Desktop/My Documents/Downloads/ex...) folders that are user specific are of that user, rather than TempAdmin-56af925c

+3
Under review

Teams notification reason field

Jonathan Atlikhani 8 months ago updated 7 months ago 4

The email notification has a field for the reason entered on the UAC prompt by the user, it would be helpful to have a variable for this in the Teams notification.

Answer

Hi Jonathan -- if provided, the reason will be visible in the teams notification:

+2
Under review

Ability to unlock screen for user who initiated CAM Session on system.

Bill Passmore 4 months ago 0
+2
Under review

Save UNC Credentials

DennisP 6 months ago 0

We often have EXEs from an UNC Path of a Server which is part of an Active Directory. The user itself has rights to access the Path with the EXE, but the created Temp-Admin does not have these rights. It would be nice to save Credentials for a Specific generic Active-Directory User which can be used in the Elevated User Session to gain access to the originally opened file from an UNC-Path. In the actual way the Elevation Prompt is automatically closed but then the user gets directly asked to enter another set of credentials - which should be his own, but they do not get it.

I even tried this article, but the option did not work...

https://learn.microsoft.com/en-us/troubleshoot/windows-client/networking/mapped-drives-not-available-from-elevated-command

+1
Under review

Teams integration customization

Jonathan Atlikhani 8 months ago 0

We tried the new Teams integration and noticed it now has the justification field but no way to customize it at all. With the previous method of alerting via session trigger, I was able to edit the JSON to remove some info we aren't interested in such as user groups and also added a hyperlink/buttons to scan the certificates and file hashes in VirusTotal -

"https://virustotal.com/gui/file/{GETDATAFIELD(CorrelationEvent.Data, 'CertificateThumbprint'):jsnq}"}}]}},
{{"type":"ActionSet","actions":[{{"type":"Action.OpenUrl","title":"File hash","url":
"https://virustotal.com/gui/file/{GETDATAFIELD(CorrelationEvent.Data, 'FileSha256'):jsnq}"}}]}},

It would be nice if we could customize the new integration option.

+1
Under review

Set Up Table Audit Report

CindyReid 1 year ago 0

Be able to run a report showing what tables were updated including the date and member. Include filter options on table, date by range and members. Ideal would to also show previous value.

0
Under review

PSA Integration

eplowman 2 months ago updated 1 month ago 2

Currently, tickets generated by CAM requests are only assigned to one Company in PSA.  Since the CompanyID should match, I would like to be able to automatically assign these to the client, dynamically.

0
Under review

Queue CAM/UAC Requests

Nick on CW 2 months ago 0

If a staffer is unavailable to approve/deny a UAC elevation request, you should be able to queue that request so that a staffer can approve/deny the request when they're available next. 

Auto-Elevate from CyberFox does this well. They make a temporary rule allowing for a one-time elevation of whatever the request was. That way, the next time the end user makes the elevation request, it will auto-approve.

0
Under review

RiskAssessment script or MSI

kevin 2 months ago 0

RiskAssessment script or MSI so it can be deployed via GPO for easier deployment on clients

0
Declined

Webhooks Alerts

pburgwin 11 months ago updated by Caitlin M Barnes (Product Manager) 7 months ago 2

Sometimes the alerts can be a bit slow to come through but a webhook to Teams maybe that gives link to the request for approval