+3
Under review

Teams notification reason field

Jonathan Atlikhani 3 months ago updated 2 months ago 4

The email notification has a field for the reason entered on the UAC prompt by the user, it would be helpful to have a variable for this in the Teams notification.

Answer

Answer

Hi Jonathan -- if provided, the reason will be visible in the teams notification:

Image 1232

Answer

Hi Jonathan -- if provided, the reason will be visible in the teams notification:

Image 1232

Hi Caitlin, how can I get our Teams notification to look like yours? We're using the new Teams extension/integration from the marketplace and ours looks much different. 

Hi Jonathan, 

That's odd -- this is the extension from the marketplace as well. Please open a support ticket so we can get to the bottom of this! 

Caitlin 

Nevermind - I see why it's different. Your screenshot is of an administrative logon request. The one I was looking at was for an elevation request. I see this was implemented with the extension and opened up a separate request for further customization: Teams integration customization / ConnectWise Access Management / ConnectWise ScreenConnect


This one can be closed, thanks