+4
Under review

Teams integration customization

Jonathan Atlikhani 1 year ago updated by TomTrax 1 month ago 4

We tried the new Teams integration and noticed it now has the justification field but no way to customize it at all. With the previous method of alerting via session trigger, I was able to edit the JSON to remove some info we aren't interested in such as user groups and also added a hyperlink/buttons to scan the certificates and file hashes in VirusTotal -

"https://virustotal.com/gui/file/{GETDATAFIELD(CorrelationEvent.Data, 'CertificateThumbprint'):jsnq}"}}]}},
{{"type":"ActionSet","actions":[{{"type":"Action.OpenUrl","title":"File hash","url":
"https://virustotal.com/gui/file/{GETDATAFIELD(CorrelationEvent.Data, 'FileSha256'):jsnq}"}}]}},

It would be nice if we could customize the new integration option.

I would also like to edit this because when I am in the field, I use the Teams Alerts to respond to CAM requests quickly. The links are hard coded so they always open in safari instead of the CW Control app on iOS. If I could edit the text of the alert then I could maybe add a second URL that would open in the app instead. 

Additionally, it would be awesome if we could set it to only receive alerts that require our intervention. So many times I run in to approve something that is already approved using a rule. 

Sad that this has not yet been configured. I found this post looking for this exact thing for the exact reason. Wanting to remove some of the unwanted things such as User Groups and I want to add the VirusTotal information you can see within screenconnect.

Were fairly new to ScreenConnect and enjoy it, but it has been troublesome to see so many extensions missing big features and not having been updated in years.

Ive found that if I go in to Admin>Appearance, I can make some changes. I do a ctrl+f to search the page for "TeamsIntegration" - I then see several options.

If I edit
TeamsIntegration.ConfigurationModal.RequestedElevationCardFormat
I can make some changes. I was able to remove some things we didnt need and I was able to add some VirusTotal information... 

Silly I had to go do that to get what I wanted done, but I was able to find a way.