Version check shows 25.4.25.9313 when 25.4.25.9314 is already installed

Avatar
  • updated
  • Closed

I updated to 25.4.25.9314 using the ScreenConnect_25.4.25.9314_Release.msi installer but the Version Check page in Administration still shows I'm running 25.4.25.9313 and 25.4.25.9314 is the latest version. Anyone else seeing this issue?

Pinned replies
Avatar
0
Pete L
  • Answer

Same here

Avatar
0
nathan levandowski
  • PINNED

Here's the response I got from ConnectWise support:

"The software build process changed over from one day to the next while it was running, and there's no cause for alarm. There is no functional difference between versions 25.4.25.9313 and 25.4.25.9314. This is a benign error and can be ignored. The versions being mismatched here does not cause any issues. The team is working on putting out a new build that will address this and bring these versions back in-line.

You can track this issue at the following reference: Version Mismatch for 25.4.25 Overview Page"

Avatar
2
Simon
  • PINNED

See below.

Image 1353

Avatar
0
Sean White Team Member
  • Closed
Avatar
0
NetServicesGroup
Quote from luc igert

Same.

My Mac access session report .9314.  Only my PC access sessions show .9313.  It seems like this could be a quick fix.  It would be nice to see a new update to address what was lost when the last version was pushed out.

Avatar
0
luc igert

Same.

Avatar
0
stephan

Same here as well.

Avatar
0
Pete L
  • Answer

Same here

Avatar
2
Simon
  • PINNED

See below.

Image 1353

Avatar
1
dejan sretenovic

Ditto here

Avatar
2
Renald Loignon

Same here.  Filed a report, somehow expecting a response before the critical date of July 7, either by Email or phone call.

Running on-prem for 10 years now, mostly happy with support interactions on several occasions, so please do not disappoint this time...

Avatar
2
kristjan gudnason

same here

Avatar
2
des waugh

and here

 Commenting is disabled

Top contributors

Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar