Billing product and services on 1 invoice

Avatar
  • updated
  • Open

I was told that we cannot bill product and time on the same invoice!  I would expect to be able to send a client one single invoice for equipment / licensing they purchase along with T&M support.  Also, is there a way to automate the billing each month for T&M services?  I have to check and manually bill all time against service tickets.

Avatar
0
bryan a. nelson

Is there a way to delete this thread?  Thanks!

Avatar
0
bryan a. nelson

I know, I just used a link from CW to get to the forums and didn't realize this was only screen connect.  I need to find the PSA forums!

Thanks!

Avatar
0
Erik van Putten

Hi Bryan, screenconnect is the program that takes control of a customers PC. It's not the billing part. You probably use screenconnect within a different program and need to visit their forum.