I regret updating to the new version

mtech

5 days ago
updated 4 days ago
Open

I wish I never updated, the new changes to the banners and the tray icon are feature removals being forced on on-prem users. The whole point of screenconnect was to have complete control. Is there a way to disable my license and get a refund on the time remaining? This is an absolute joke you guys are alienating a large portion of your customer base. No one would have issue if this applied to the cloud instances. On-prem means we want control over branding. You removed features without notice. What a joke!

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4 days ago

I have been a customer for well over a decade, they're pissing on us OG users. I downgraded to 25.4 and wrote a powershell script to cleanly downgrade the agents

(grab machine name, match to table to get Name and CustomProperty1, download custom installer, remove crap version, install 25.4 agent)

Now I'm working on better hardening and then figuring a replacement solution

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Austin

Im also sick of a giant garbage company trying to tell us how to run a business. This has to stop. We spend quite a bit of money for our on-prem license annually and have been basically told we dont get to do anything our way, and then get told its for "security" yet they wont ever actually explain how a logo makes it secure.