26.1.18 Windows7/XP no
For the past seven days, hosts running on Windows 7 or older have been unreachable.
Specifically, the process is running, the service is active, and the agent responds to commands, but no image is displayed upon connection. This issue is caused by the latest host client being installed. If the new version is uninstalled and an older version is installed instead, the connection works normally and the image is displayed correctly.
We are actively investigating this issue and will provide an update as soon as possible. Please note that Windows 7 is officially end of life. While we make a best-effort attempt to support end-of-life operating systems, we cannot guarantee full functionality or successful performance in all cases.