Unfortunately still not a possibility to configure this. Support asked me to create a feature request.
We would like to end/delete the session after xx number of seconds/minutes/days no matter the status.
As support staff doesn't end their sessions they remain open (and guest connected) but would like limit the time a support session is active to eg: 2 days and then end it.
Preferred based on the start date/time but if this can be a maintenance task at the end of the day that would be fine to.
The session should be ended as if you delete it manually so also ending the remote agent process.
Unfortunately still not a possibility to configure this. Support asked me to create a feature request.
We would like to end/delete the session after xx number of seconds/minutes/days no matter the status.
As support staff doesn't end their sessions they remain open (and guest connected) but would like limit the time a support session is active to eg: 2 days and then end it.
Preferred based on the start date/time but if this can be a maintenance task at the end of the day that would be fine to.
The session should be ended as if you delete it manually so also ending the remote agent process.