How is unlocking accounts still not an option? We really have to reset passwords to get accounts unlocked?

Ive found that if I go in to Admin>Appearance, I can make some changes. I do a ctrl+f to search the page for "TeamsIntegration" - I then see several options.

If I edit
TeamsIntegration.ConfigurationModal.RequestedElevationCardFormat
I can make some changes. I was able to remove some things we didnt need and I was able to add some VirusTotal information... 

Silly I had to go do that to get what I wanted done, but I was able to find a way.

Sad that this has not yet been configured. I found this post looking for this exact thing for the exact reason. Wanting to remove some of the unwanted things such as User Groups and I want to add the VirusTotal information you can see within screenconnect.

Were fairly new to ScreenConnect and enjoy it, but it has been troublesome to see so many extensions missing big features and not having been updated in years.

I am all for this.

+1

I was about to make this post but searched and found yours. Sad to see it has not gotten any replies.

We are in a similar situation where vendors/contractors will sometimes need to get into a machine. We thought we would be able to set auto recording based on role or user but neither is an option. I was told we can enable it for every session and then set an auto delete for a couple days out, but that isnt what we want to do. We only want to record specific users/roles. Not sure why this cannot be added as auto record is already in place. Should be able to have that check against user/role and auto record if matched.