Your comments
UPDATE 2024-04-20
Installed DisplayPort dummy plug, resolved issues immediately. I used this:
Display Port Emulator EDID Plug Headless 2560 X 1600 60Hz
https://www.ebay.com/itm/164856646482
I had partial results. Host page is launched in Chrome on a Dell Desktop, client version:
23.9.8.8811
Worked = normal usage of session screen
FAILS = A screen is visable. But only way to update any dialog boxes (like Windows Explorer or any other box) is to use Toolbar, Cntrl-Alt-Del and then press Cancel
Tested this with
DELL OptiPlex 3020M Micro - Intel HD 4600 integrated. Worked
DELL 3630 Precision with Nvidia GTX 1080 - FAILS
DELL 3630 Precision with Radeon RX 460 - FAILS
Confirmed.
On remote machine, client version: 19.2.24707.7131
Motherboard: GA-970A-DS3P FX
Monitor: Samsung T213
Video Card: Nvidia NVS 310
Nvidia driver 392.56 (downloaded 8/16/2019)
Resolution, 1600x900
Get blank screen as soon as monitors are unplugged from video card, resolution goes to some 4:3 resolution
Monitor using DisplayPort to DVI-D cable/adapter.
Observed, upon rebooting, briefly get the "restarting" page
On the host page, the preview of the screen does update.
Connected monitor cable to video card, image comes back to normal.
Turning off monitor, not affected.
Pulling power cable from monitor - not affected
Removing the DVI cable from the DP adapter (leaving DP adapter connected to video card) - affected, screen goes blank but does not change shape.
On the Host Access page, there currently is no way (under the default theme w/o any skin extension installed) to change the widths of the columns.
Under Administration page, Appearance...
Visual Theme
It would be helpful to have a toggle of "standard" or "flexible" column widths
Currently, there is an extension for this - it's version 1.0, (has been updated by t2service Modified 7/9/2017)
NOTE: But it does NOT work with build ScreenConnect_6.3.13446.6374_Release (as of 09/14/2017)
Customer support service by UserEcho
Thanks for the info of how our COMPETING tools actually get the job done. I would hope our Screenconnect developers put the work in to fixing this problem.