Please log the request for and the result of a Consent request in the Audit log and the user account that clicked the button !
This way when someone advises that an Engineer was on their computer and they didn't Consent / press the Consent dialog there is proof they did. (Not just having it as "implied")
Audit Log would be like:
Consent Requested by ConnectWise Control User
Consent Granted because User DOMAIN\firstName.lastName consented.
Consent Granted because no user process not runnin.
Consent Granted because Auto Consent after x Seconds.
Consent Denied because User DOMAIN\firstName.lastName rejected the request.
Please log the request for and the result of a Consent request in the Audit log and the user account that clicked the button !
This way when someone advises that an Engineer was on their computer and they didn't Consent / press the Consent dialog there is proof they did. (Not just having it as "implied")
Audit Log would be like:
Consent Requested by ConnectWise Control User
Consent Granted because User DOMAIN\firstName.lastName consented.
Consent Granted because no user process not runnin.
Consent Granted because Auto Consent after x Seconds.
Consent Denied because User DOMAIN\firstName.lastName rejected the request.