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Would it be possible to make the default session name value the current access code or some other unique value instead of "untitled session" for every support session?
This feature request seems to have lost traction. I would like to suggest unique support session group names as well. Even if they are based on the access code value, that would be fine with me instead of seeing 50+ support sessions all names "Untitled Session" everyday!
Customer support service by UserEcho
Katarina - Thank you! This does help. I wasn't' thrilled with the default random string of words used for the prefixes and names and updated it to use:
Prefixes: Custom: SupportSession
Names: Custom: 001 thru 999 (used a number generator to create the string comma separated)
Ouput Example now is: SupportSession 025
I would like to see if you could remove the space between the prefixes and names or an option to replace the space with a dash or set your own value as a separator