Yes, this situation is extremely frustrating.  ConnectWise spent a ridiculous amount of time stringing us along to finally release an updated 20.2 "Linux-specific" version, and since then there has been no activity at all.  The original thread with TONS of feedback was also closed (why was that necessary?).

The ConnectWise Control development team needs to commit to the required resources to modernize the codebase (for both Windows and Linux).  If they don't then their user base will slowly fade away as the product ages on a legacy platform.  I've said it many time before, but I'll state it again here since the old thread was closed: Move to .NET Core/.NET 5.x and you no longer have to deal with Mono or special Linux builds, as all the code will work on any supported .NET runtime environment.  You'll gain increased performance on all platforms and won't be stuck dealing with tricky edge-case scenarios that Microsoft won't help with because they've moved on to newer, better things.

Please, please stick with your promises over the last several years that you won't abandon your long-time users and the Linux platform.  It really shouldn't be a hard decision at all since you wouldn't have to dedicate special resources for a "Linux" version if you just migrated to the latest .NET architecture.  Linux (and MacOS) compatibility would be there pretty much without you even needing to do anything extra at all.  And then you'd also be current with the latest Windows platform features as well.

I'd think you would have a replacement ready before shutting down the old forum.  It also appears that years of posts have been lost.  Did no one think to make regular backups?  I came to the forums looking for any updates on v7.0 and found that the "output streams" for much of the last 2-3 years of releases is gone.

What would really be nice is the ability to customize the client menu via config files.  While I understand that keyboard shortcuts can help I think it would still be greatly beneficial if administrators could highly customize the menu (potentially even removing items).  I personally don't use half of the menu items, but very frequently use a select few commands.  If I had the option, I would configure around 5 commands as top level buttons and have all the other stuff grouped as nested sections under the last button.

ConnectWise's silence on this issue is deafening.  I have yet to see one single logical reason put forth on why it is beneficial for customers that ConnectWise must review and approve private extensions that can only run in a private on-premise install.  Of course it makes sense for public extensions and for cloud-hosted deployments, but not for private extensions.  Please listen to your on-premise customers, especially those that you obtained through buying ScreenConnect.

Please address this ASAP.  Many server systems are headless and it's quite frankly ridiculous that the default resolution is 800x600.  Many dialog windows won't even fit in that space anymore.