The Ability to set the screen resolution when connecting to a device

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When you connect to a server the screen resolution can be quite small and there is no way to change the default window size, having the ability to change or set a default connection resolution size or control it in the session would be very helpful, it is very frustrating when you are viewing a sever at 800x600 when you have 1920 x 1080 monitor.

Duplicates 4
Add better handling of high resolution Host and low resolution Guest connections

Partner has a high resolution monitor and is connecting into a session where the console output is a lower resolution. He is able to stretch the session to make it larger, but it becomes pixellated and grainy. Please update the client to improve handling of this situation.


CW#7691899

Add feature to provide high resolution access to headless systems.

It seems that if the HDMI connector isn't connected or there is no monitor plugged in when I connect from Screenconnect it was giving me a small black square and it wasn't working at all. Then I changed the drivers to use Microsoft Basic Adapter and I am limited to 800x600 or 640x480.


I really can't use that remote PC on a 800x600. Is there a way to get higher resolution with ScreenConnect? Maybe you have a special monitor driver i could install or anything else? When I connect via RDP, it uses a special video driver that allow me to be on 1920x1080.

Screenconnect Display Driver

I have Screenconnect installed on a virtual machine, this computer is not conencted to a monitor or anything, so its just using the windows default display adapter, with a resolution of 1024x768.


It would be nice if there was a screenconnect display driver of sorts, so i can set a "virtual resolution" with the VM.

Change resolution temporarily to match connecting machine

I'd like the ability to temporarily change the resolution of the targeted machine to match the controlling machine. For example, I often connect to customers that have large 27" 4K displays from my 15" laptop with 1366x768 res. This results in seeing their full screen on mine and everything is very small. I can change the zoom, but that makes it difficult. The only solution i have right now is to change the resolution on the target machine and hope i remember to change it back b efore i disconnect.I'd like the ability to set a pre-determined resolution and have it change to that when i connect and change it back to what it was before after i disconnect.

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Steven

From CW-7657195

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6
Gary Manning

this seems to happen as well if the monitor is turned off or headerless pc. would be great if you could force a set resolution.

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Jason Tenpenny

This is a big one for us as well. We have this ability with TeamViewer, and it's the one feature that's keeping us from switching over completely.

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DrYou

We just migrated 2000+ machines from LogMeIn to ScreenConnectm facing this issue. The techs can move past it, but for our clients using SC to access machines under our account they are less tolerable. LogMeIn has done this for years, without issue, the blank screen option in SC also seems buggy.

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anonymous
  • Pending Review
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Spencer

This would be VERY handy for all those servers with hand me down monitors plugged in...

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Kong Wu

So is this a well known issues? I also experienced if the host has a dual monitor then the screen was little small and I have difficulty to troubleshooting. Anyone find a solution, please post it here. Thanks

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JamesR

This is something that we would love and our clients would like as well. We are trying hard to move them away from LogMeIn and this is their biggest complaint.

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jason

Echo of the same thing. This is holding up our plans to migrate a LOT of clients over to ScreenConnect. Need the resolution of the computer being controlled to automatically adjust and adjust back when disconnected.

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srobinson

We definitely do need this. I am still having to use two systems because screenconnect leaves some servers unmanageable.



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