in your second photo . if you goto the advanced tab . then change the driver from pcl5 to the driver of your printer in the drop down . then click ok . you will see same as your first photo .

but for some reason screen connect does not remember and you have to do it each time you reconnect to machine ..

pain . 

i have experienced same issue today 

i agree . very nagging to have to keep reminding users to activate remote printing . 

but its not a separate product . we was the founders of this product . and your cloud people are getting it FREE as a extension .

as far as i know the on premise i paid for was supposed to include everything .

very unprofessional to keep bleeding us out .

"make a new one "   there thousands out there . Takes 10 min to install .   Why would a company like them try reinventing the wheel ...

still a failure ...

its the American way !  keep taken more and more , that's why we have problems with our gov .

agree . i could have installed a hundred new forums by now .   should have been ready before taken the old one down . dont see any progress . 

yes but its crazy to have to join a desktop session first then switch to the command interface ..  this has already interrupted the user by showing your computer is being controlled when i had to login to desktop .

why are there not a way tostart the command  login from the web interface .   i realize it must still connect and login to pc .

but i should be able to start this from the web interface without taking remote control of there desktop first .

otherwise this is useless .

why does this use one of the licenses .. should  not 

any progress