This is VERY important to us as a company and I am sure would be an amazing addition to the software. Control is already, in our opinion, the best support software out there, so why not put the others (not naming others GoToMeeting) to shame and add this feature so you are the top dogs and have all that an MSP, or other company could possibly want from Control. I am sure this would not be a tough thing to add to an already great program.
This is VERY important to us as a company and I am sure would be an amazing addition to the software. Control is already, in our opinion, the best support software out there, so why not put the others (not naming others GoToMeeting) to shame and add this feature so you are the top dogs and have all that an MSP, or other company could possibly want from Control. I am sure this would not be a tough thing to add to an already great program.