remote file transfer outside of session

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  • updated
  • Completed

this might already be in the works but did not see it. It would be nice to be able to open up the devices C drive without connecting to the device. to copy and paste files in the back ground.

Duplicates 7
THE ABILITY TO COPY/PAST/MOVE WITH OUT BEING IN A SESSION LIKE TEAMVIEWER

THE ABILITY TO COPY/PAST/MOVE WITH OUT BEING IN A SESSION LIKE TEAM VIEWER

New Features

Hello! Please add the following functions:

1. File transfer without connecting to the user.
2. Run files on behalf of the system without connecting to the user.
3. Correct the incorrect display of Russian text in the console


Thank you.

Make an option to disable file explorer opening on the host when sending/receiving files.

Similar products have the option to modify the installer for unattended hosts so that you can send/receive files without any visual confirmation on the host. It would be nice to be able to turn off the opening of file explorer on windows hosts when transferring files to/from hosts. This enables the remote control of kiosks and infoboards without interrupting whatever service they run when transferring files.

Deploy files to a specific location on remote machine

CW Admin to deploy files/folder to a user's computer without starting a session.

Option to do data file transfer even without logging in to a session
Side by side file transfer

Similar to how most remote support tools work like LogMeIn, etc

View local file system on left, view remote file system on right, transfer files or folders in either direction

Display option to select destination of file

Partner would like an option to select where a file is sent instead of the default folder.

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0
Keith NR
Quote from anonymous

Hi Jason, we are actually working on the file transfer portion of your request- the feature will be released as a premium extension. Also, your request is duplicated here: http://product.screenconnect.com/topics/115-remote-file-transfer-outside-of-session/#comment-838. Please add up-votes to this issue.


Max,


What does 'Premium' extension mean?  Just a really well made extension that is of no extra cost to us, right?


-Keith

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0
PoorlyPCNigel

Not sure how adding a comment to a request 2 years in the making is going to make much difference, but this would certainly be a regular feature for me. Collecting log files from a guest PC without the need for taking control of their machine sounds like pretty core functionality for me. I know I had it in LogMeIn 3 or 4 years ago, even with a nice file manager interface. Heck, I'd be happy with something command line - navigate to a folder and pull a file.

"Premium" extension sounds like paying for core features, so it will get short shrift from me if it does manifest itself in this way.

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mhighsmith

we have been using a bits server and running commands in the command tab to pull and send the files. works well especially when pulling or pushing files from multiple systems at once.

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zish

Would you explain how it works ? @mhighsmith

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mhighsmith

you create a Bits server that your locations can see. Either on the VPN, or possibly on the ScreenConnect / Connectwise Server. you then add a share folder on the Bits Server and put folders in that share. you can then run either powershell or bits commands through commands tab of SC. examples: 192.168.3.66 would be changed for your server IP 

Sending Files:

cmd.exe /c "bitsadmin /transfer myjob /download /priority high http://192.168.3.66/updates/update.txt c:\gc\updates\application\update.sql


powershell -command "(new-object System.Net.WebClient).DownloadFile('http://192.168.3.66/updates/dbfmanager/dbfman125.exe.txt','C:\install\dbfmanager\dbfman125.exe')


Pulling Files:

cmd.exe /c "bitsadmin /transfer myjob /upload /priority high http://192.168.3.66/updates/GCINI/%COMPUTERNAME%.ini

c:\gc\gc_backoffice.ini


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1
MerijnB

I understand that using a Bits server is a nice workaround, for us not usable though since 95% of the machines we connect to using ScreenConnect are behind strict firewalls and wouldn't be able to access a Bits server.


Besides, for us it would mean setting up an extra server for functionality which you'd expect to be default in a tool like Screen Connect.


I'm still amazed it's possible for a much demanded feature request to be out there for four(!) years without any proper progress or feedback on it :|

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anonymous
  • Roadmapped

Hey All,


We made an attempt to support this through an extension. We were hesitant on pushing it out due to the list of limitations we found near the end of development, but we have decided to release it in hopes that it may be somewhat useful in the meantime. The extension is called File Transfer from the Host page and is live now.


We have decided this must be approached differently, so it's back to the design board on our end. This is a bit complex, so please bear with us. 


Listed below are limitations you should know of with the released extension.


  • A user must have BOTH RunCommandOutsideOfSession AND TransferFilesInSession permissions to use the send files option. 
  • Can only be used to transfer files, not folders. Although, it is possible to select and drop multiple files to transfer.
  • It will only work for Windows guests. If the system detects a non-Windows guest, the send files option will be grayed out.
  • If a host with proper permissions attempts to transfer a file to a directory on the guest machine that the currently logged in user does not have permission to access. The transfer file modal will claim that the file transferred without issue to the guest machine; however, the limited user logged into the guest machine will be presented with a cmd prompt, and the file will fail to transfer 
  • It some cases, a manual refresh is necessary to see that the file(s) is on the remote system. To refresh, click on the folder in the file path. 
  • Cannot send files to multiple computers
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1
MerijnB

Hi Kirsten,


Really good to see some progress on this feature, thank you for that.

I think we can live with most of the limitations you mention, although the 4th could be nasty.

Unfortunately it seems there are some other limitations which are a bigger problem:

- it's only possible to access the C drive of the guest

- it's only possible to send files to the guest, it's not possible to receive files from the guest


You think it's feasible to look at these limitations in the current plugin?

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1
cps

Limited, but still useful. Thank you for doing this as an interim. Every enhancement is appreciated, even baby steps.


I will point out one additional requirement. The first bullet, "A user must have BOTH RunCommandOutsideOfSession AND TransferFilesInSession permissions to use the send files option" must be applied to AllSessionGroups, not merely to subgroups where the user role has access permissions.

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anonymous
Quote from MerijnB

Hi Kirsten,


Really good to see some progress on this feature, thank you for that.

I think we can live with most of the limitations you mention, although the 4th could be nasty.

Unfortunately it seems there are some other limitations which are a bigger problem:

- it's only possible to access the C drive of the guest

- it's only possible to send files to the guest, it's not possible to receive files from the guest


You think it's feasible to look at these limitations in the current plugin?

Absolutely, thanks for your feedback and pointing out the additional limitations to the community.



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