Be able to specify guest side temporary save location for toolbox items in 5.5+

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  • updated
  • Considering for Future Release

From CW-7637203:

Would like to customize the temp location where "As of version 5.5, when you run a tool from the shared toolbox, the tool will be downloaded to a temporary folder on the guests machine. When the session has ended, ScreenConnect attempts to delete the downloaded tool from the temporary folder."

Duplicates 3
Relocation the Toolbox Default Download Location

I find that using the ToolBox and getting the programs to download in the User Document folder is not the correct place. Can we have a feature to us a customer location.

For example all our tech us a folder C:\TechTools\ I would like to move it so if a Tech uses the ToolBox is goes to this location. 

Scripts executed by SC to not run out of C:/Windows/Temp

I haven't seen anything else like this but we are utilizing antivirus with script control features, Which basically blocks any/all scripts that we don't allow.

That being said the only way we can whitelist at this time is based on the working directory, And it appears they are running out of the windows temp dir, Is there any way this can be changed to have the scripts run out of an alternate directory? I have a couple of plugins installed but sometimes when I first connect into a session it triggers the script control and I'm not sure what is running. but its basically 20170313xxxxxxxxx_temp.vbs is the formatting of the files that run, or try to I should say.

Same goes with when we attempt to convert screen recordings on the SC server, it runs a script to do it and script control blocks it and there is no way we can whitelist it other than disable script control or allow everything through the windows temp dir which is just a terrible idea.

Change Shared Toolbox Download Location

We would like a way to choose where the files are downloaded when using the Shared Toolbox.

Currently it is default to My Docs on the user's profile.


Looking to either specify a location when downloading or be able to change the default download location.

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2
Chris Paetz

This is an absolutely vital feature to allow the toolbox to function properly in a domain these days.. show me a single admin who doesn't redirect the documents folder to a server for centralized backup. Files will not launch from a UNC path that the system account does not have access to.

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4
Chris Paetz
Quote from Chris Paetz

This is an absolutely vital feature to allow the toolbox to function properly in a domain these days.. show me a single admin who doesn't redirect the documents folder to a server for centralized backup. Files will not launch from a UNC path that the system account does not have access to.

Or at least make the default path something that isn't commonly redirected like C:\Toolbox

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0
Xander Warrender
Quote from Chris Paetz

Or at least make the default path something that isn't commonly redirected like C:\Toolbox

The craziest thing is, Chris, that they DID put it in.  Around 5.5 and not for long.  It was there and then they took it away and wrecked it again.

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3
Mark Bell

I'll add my request in for this.  Users don't like their My Documents getting cluttered with stuff like this.

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5
Tyrell

Our biggest issue here is if we wanted to leverage any of our internal scripts rather than just portable apps we need to be able to change this. Since many of our clients have their profiles redirected to OneDrive, our clients can go into their recyclebin and undelete anything we use from the toolbox and if it's our in-house code, be able to get all of our scripting that we consider to be intellectual property.

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3
matthew mcdougall

We have group policies that block storage of .exe files on the user's profile, meaning we have to .zip and extract any toolbox files to use them.  We really need this functionality to set the location for downloaded toolbox files to something like c:\temp.

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3
Peter Fisher

Not being able to change this feels like such an oversight. Documents is frequently redirected to the user's OneDrive. I really don't want random exe files syncing in and out of OneDrive like that.

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2
P C
Quote from Tyrell

Our biggest issue here is if we wanted to leverage any of our internal scripts rather than just portable apps we need to be able to change this. Since many of our clients have their profiles redirected to OneDrive, our clients can go into their recyclebin and undelete anything we use from the toolbox and if it's our in-house code, be able to get all of our scripting that we consider to be intellectual property.

**** THIS. This is why this path in ScreenConnect needs to be configurable.

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1
Kunta Kinke

I’m wondering if there might be a way around this, and I'd like to open a conversation here.
But I need answer to this question: Where a tool/program from Toolbox is downloaded using Backstage?
I know I'm using System credential in Backstage (that actually is not a user/credential per se, so its folders are not in C:\Users). ;)

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1
Cristobal Cat101

Good idea Kunta Kinke! If you work mostly on backstage as I do. The path for downloaded files/programs on user: System (Backstage) is c:\Windows\Temp. So nobody will go exclusively to sniff around in that folder, even then, you could easily apply temp cleaning after you are done with you job. Thanks for the idea! That help me a lot! 



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