Welcome to our community!

Add Setting to default Wake Lock to enabled on host Connect

Avatar
Steven
  • updated
  • Completed

Wake-Lock was added in 5.5. Partner requesting to be able to have this default to enabled. (CW-7599095)

Duplicates 1
Have AcquireWakeLock on by default feature

Currently there is no way to have AcquireWakeLock on by default. Maybe have a app.config feature setting to have this on by default

Pinned replies
Avatar
0
anonymous
  • Answer
  • Completed

As of 6.0, On-Premise partners can edit the Web.config file and Cloud partners can edit the Web.Config AppSettings to enable Wake Lock as default.

Replies 11
Avatar
1
Caitlin M Barnes Team Member

Hi JoM, 

Whenever a host (support technician) connects into an end users machine it enables Wake Lock. When they disconnect from the remote session, Wake Lock is no longer in effect. 

Hope this helps!



Top contributors
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar
Avatar