Better Support Large File Transfers

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  • updated
  • Considering for Future Release

We regularly transfer fairly large files from our customers to our agents (typically large log files or database files) using the file transfer controls. During the transfer, the session become very laggy and unusable. We suspect this is because all of the available bandwidth is used for the file transfer.


We'd like to see an enhancement to restrict file transfer bandwidth either per session with an in-session control or to detect when other activity is happening in the client and implement a QoS-like solution to protect the control traffic.

Duplicates 2
File Transfer Throttle (QoS)
Avatar RKS

We have about 1951 endpoint that have screenconnect installed and its becoming much harder to control how much data each user can transfer via the remote client. Would be great to have a QoS feature/plug-in to set particular throttling and implement limits. Its a bit difficult to QoS SC ports because this will technically effect the whole application experience vs a targeted service such as FTP.

Add ability to specify maximum transfer speed used during file transfers

Partner is using SC/LT integration. When he connects into sessions via SC, he is dragging/dropping files onto the Guest machine that are sometimes very large (100-600+ MB). This utilizes all of the available network bandwidth, and causes everything else on the network to slow down tremendously.


He would like to have the ability to specify the maximum transfer speed allowed for file transfers.

Ticket CW#7572451

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Karl Brown

Better Support Large File Transfers is essentially a duplicate of this request.

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anonymous

Thanks Karl

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Cody Arnold

Until ScreenConnect can implement something I would suggest using QoS on your firewall to prioritize certain types of traffic or put file transfers at the bottom of the list and give everything else priority over it.

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anonymous
  • Pending Review
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anonymous
  • Considering for Future Release
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anonymous
  • Under Review
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Caitlin M Barnes Team Member
  • Considering for Future Release
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Caitlin M Barnes Team Member
  • Under Review
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anonymous
  • Considering for Future Release


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