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Linux / Mac Improvements

James Joseph

9 years ago
updated 3 years ago
Under Review

I made a post on the original forum but considering I don't see any new changes to linux on 5.6 I'd like to post this again here.

The update to Mac & Linux client (specifically linux) is very lacking in terms of appeal/interface/feature rich like it's Windows sibling.

There are features that aren't available on Linux or Mac like remote printing and the new lasso tool for searching for items etc. Not to mention that the interface could use a bit of a change also.

While I appreciate you supporting Linux & Mac as hosts when alot of other companies wouldn't even consider it I think there should be some consideration taken for providing close if not the same usability that Windows users can get.

Duplicates 1

print remotely from a mac

ashifrin

Can you please add the remote printing feature for Mac's?

Replies 34

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Mike Bannerman Team Member

9 years ago
Pending Review

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Bryan

9 years ago

I just had to talk to 3 different ScreenConnect tech support people before one of them could figure out how to get meetings to work from a Mac host. The Mac user interface is very confusing, and the online documentation for meetings doesn't exist for Mac (the link directs to the Windows documentation, which doesn't say that it's for Windows only). You know the UI is poor when your own tech support people can't figure it out.

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anonymous

9 years ago

We have an ongoing project to help reduce some of the parity between the Mac and Linux clients. The .NET client allowed for more customization early, but we're decreasing the gap between the two clients everyday. I apologize that the agents were unfamiliar with the client, we should be addressing the hole in the documentation in the coming weeks. We appreciate the feedback.

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