I would like to a permission that allows a user to view but not control sessions. Currently a host pass can be given with View Only access but that permission can't be given to a user.
Yes, this is possible with on-premises.
Here is the link:
I will put in the request to have this included in the software.
It would allow people to only monitor the screen, but not control the PC.Ex:I need Mister A to monitor the computer of Mister B, but A doesn't need to interact with B's computer, so I setup that B's computer is a "View only" guest, by default.It would be a feature such as "Suspend Guest Input" that Hosts have, but reversed, and by default.
It would not work, I guess. It is not the user who's connecting that has to choose between "with" or "without" control on the computer. It should depends on the PC he's connecting to.Ex:PC01: View-Only, no one have the control over this PC on connection, except an Admin, for example. You can only (over)watch the screen of that PC.
PC02: Normal mod, you can control and view the screen.It would be a feature such as a "screen-sharing only connection". That can be tweaked on each PC / group of PC, through the installer.. Like an "overwatch" connection..
Role based permission isn't allowing this, and SuspendControlAtStartup is an option for those who connects, so it's on "the wrong side" of the connection.Hope I am clear enough, let me know if it's not.PS: I am talking about these permanent connections with the agent, not the temporary ones.
The session group "My Sessions" (Host = $USERNAME) is pre-built under Support. What you can do is set a role with the permissions selected in the screenshot below, and the user with that role will only see sessions that they create.
Let me know if that helps.
thanks that worked
We are self-hosted.
+1 for request. Additional license given to competitor as ConnectWise could not offer this feature.
+1. I can't believe I'm reading from others on here that this is available for self-hosted but not for cloud. This should be available for both customer bases (especially since CW is pushing users to cloud).
Customer support service by UserEcho