Delete clipboard on guest from after 30 seconds or upon exit

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  • updated
  • Pending Review

To bolster security, when using the clipboard, ConnectWise Control should delete the clipboard on the guest every 30 seconds (or periodically during a session) and upon exit of that session.

Duplicates 1
Clear Clipboard on Disconnect

Having a feature to automatically clear the guests clipboard when disconnecting from a session. Having a shared clipboard can be very helpful in some circumstances. With clipboard history in Windows 10, this makes

While disabling Clipboard Sharing and using Send Clipboard Keystrokes achieves the same results, it would be nice to know the clipboard is cleared when disconnecting.

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1
Caitlin M Barnes Team Member
  • Under Review
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2
Ambroise

I agree on this one too... clear and without doubts.

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2
SteveIT

Yes very much needed - I would like to suggest flushing the clipboard for Guests and Hosts alike on disconnect.

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6
Jeremy Barnes

Yes, let's reduce security risk of accidental exposure to sensitive information on both MSP/Tech and client sides :)

As SteveIT said, flushing both sides on disconnect is crucial; I'd even go 1 further and say it should be on connect as well (or at least an option to flush on both sides similar to the Consent request)

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1
William Nichols

This would be very helpful for security.

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1
kevin carbonaro

This would be a great feature as sometimes a tech might copy confidential info such as passwords and forget to clear the clipboard before disconnecting.

I have raised a ticket with ConnectWise and they said this would be a great enhancement and suggested to post on this forum and here gos my vote. Pity cannot vote multiple times :)

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3
Marshall Rownd

Definitely a needed feature.

It would also be nice if we could set default Clipboard Sharing based on device type, either workstation or server.

So we could default it to On for Servers and Off for Workstations

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2
Devin Peterson

Please add this!

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1
Tom Gilmore

Ditto to all above^^

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2
Marc

This is a security issue so it should definitely be added!  Clearing the clipboard history in it's entirety on disconnect is critical so that passwords and other sensitive info isn't accidentally left on remote computer.



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