remote print permission without file transfer permission
We've created a Control instance just for our customers. We allow them to remote into their work computer(s) remotely using the Remote Workforce extension. Because of the security threat introduced by allowing file transfer capability from computers that we do not manage (home computers), we typically turn off the file transfer permission. Apparently, though, this prevents remote printing from working. It would be nice to be able to allow remote printing (to a physical printer, not print to pdf, etc) without the file transfer capability. Is this possible?
Answer
Having this granular control would be extremely helpful, especially with the recent integration with Continuum.
I'm surprised this feature request is so old and still out here. It seems pretty straight forward and something that should have been added a long time to increase the security of the experience for everyone using ScreenConnect. This is a much needed feature. Please add.
Everyone,
Apologies on this one, we completed this work in 2022 and have updated the documents to reflect this change. If you are on a version higher than 21.15 you can adjust the permissions to best suit your needs.
Remote printing overview - ConnectWise
We had previously attempted a change here , but had to revert in a later version due to some unexpected bugs. We will continue to explore this option but I do not have an ETA.
Customer support service by UserEcho
Everyone,Apologies on this one, we completed this work in 2022 and have updated the documents to reflect this change. If you are on a version higher than 21.15 you can adjust the permissions to best suit your needs.
Remote printing overview - ConnectWise
We had previously attempted a change here , but had to revert in a later version due to some unexpected bugs. We will continue to explore this option but I do not have an ETA.