Group Session for Clients Idle Longer than X days

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  • updated
  • Completed

I would like to be able to have a session group filter for machines that have not been online for more than 30 or 60 days for example.

Duplicates 2
Group Session filter by idle minutes

It would be very helpful if you could expose the machine idle as a filter for group sessions. That way I could create a rule to allow unattended access to machines that had been idle for over 30 minutes, allowing unattended access when the user has left the system (as long as the technician has a administrative account on that PC).

Duplicated and Ghost Sesions

Is there any way to filter or even automatically delete (and LOG) duplicated, or ghost (inactive for more than, ie, 30 days) sessions? i.e. On Duplicated Sessions, Screen Connect lost track on duplicated PC (with the same Mac Address, easy to identify those). And I'm talking only on Access Sessions Group. Thanks!

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0
Silas Sulser
Quote from anonymous

Hi Silas, 

Set the setting AccessSessionExpireSeconds to 2592000 (30 days) and the sessions will be removed from the list. 

https://docs.connectwise.com/ConnectWise_Control_Documentation/Supported_extensions/Administration/Edit_Web.Config_AppSettings

Hi Kirsten, many thanks! that is exactly what I was looking for!

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anonymous
Quote from Silas Sulser

Hi folks, is it possible to automatically delete all devices (sessions) of that session group?

We use this filter to show all devices which are inactive for at least 30 days: GuestInfoUpdateTIme < $30DAYSAGO

Because we have over 1000 clients I dont really want to delete these sessions manually, how to automate that?


Thanks and best regards

Hi Silas, 

Set the setting AccessSessionExpireSeconds to 2592000 (30 days) and the sessions will be removed from the list. 

https://docs.connectwise.com/ConnectWise_Control_Documentation/Supported_extensions/Administration/Edit_Web.Config_AppSettings

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0
Silas Sulser

Hi folks, is it possible to automatically delete all devices (sessions) of that session group?

We use this filter to show all devices which are inactive for at least 30 days: GuestInfoUpdateTIme < $30DAYSAGO

Because we have over 1000 clients I dont really want to delete these sessions manually, how to automate that?


Thanks and best regards

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anonymous
Quote from ITMHelps

This looks so promising but the GuestInfoUpdateTime isn't working for ours.  Is it possibly the version you have, we're on 6.4xxx?  I'm confused as to why this is labeled as Completed.


Edit - I just noticed the Reference on the Connectwise site  includes the variable for $XDAYSAGO but it is not listed in the available variables on our shared labtech/on-prem server under Manage Session Groups -> Show Reference  The one there only shows $USERNAME, $SERVERVERSION, $OTHERAND, $OTHEROR

Hello,

We updated the reference sheet in 6.5.

 https://docs.connectwise.com/ConnectWise_Control_Documentation/Release_notes/ConnectWise_Control_6.5_Release_Notes#Updated_session_filter_reference_sheet

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msatterfield
Quote from ITMHelps

This looks so promising but the GuestInfoUpdateTime isn't working for ours.  Is it possibly the version you have, we're on 6.4xxx?  I'm confused as to why this is labeled as Completed.


Edit - I just noticed the Reference on the Connectwise site  includes the variable for $XDAYSAGO but it is not listed in the available variables on our shared labtech/on-prem server under Manage Session Groups -> Show Reference  The one there only shows $USERNAME, $SERVERVERSION, $OTHERAND, $OTHEROR

We have on-premise as well. We just updated to 6.5.16479.6613. When I posted before we would have been on 6.4.15787.6556.

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ITMHelps
Quote from msatterfield

This is the group I use to accomplish this.


(GuestConnectedCount = '0') AND (GuestInfoUpdateTIme < $90DAYSAGO)

This looks so promising but the GuestInfoUpdateTime isn't working for ours.  Is it possibly the version you have, we're on 6.4xxx?  I'm confused as to why this is labeled as Completed.


Edit - I just noticed the Reference on the Connectwise site  includes the variable for $XDAYSAGO but it is not listed in the available variables on our shared labtech/on-prem server under Manage Session Groups -> Show Reference  The one there only shows $USERNAME, $SERVERVERSION, $OTHERAND, $OTHEROR

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msatterfield

This is the group I use to accomplish this.


(GuestConnectedCount = '0') AND (GuestInfoUpdateTIme < $90DAYSAGO)

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anonymous
  • Completed
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Ben Phillips
Quote from Kris

Anyone that is still waiting for this. I have found a way to do this monthly.

Session Group: Offline Workstations since 4.11.17 

Session filter: (GuestConnectedCount = '0') 

Subgroup Expression: IIF (GuestInfoUpdateTime > '4/11/2017', '< 30days', '> 30days')


I just change the name and date in the subgroup expression and it will show machines that have not connected in  > and < 30 days.


Just what I was looking for. Thanks! 

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3
Kris

Anyone that is still waiting for this. I have found a way to do this monthly.

Session Group: Offline Workstations since 4.11.17 

Session filter: (GuestConnectedCount = '0') 

Subgroup Expression: IIF (GuestInfoUpdateTime > '4/11/2017', '< 30days', '> 30days')


I just change the name and date in the subgroup expression and it will show machines that have not connected in  > and < 30 days.




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