Host desktop client that is not browser based

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  • updated
  • Considering for Future Release

Partner requests for a desktop-based client for connecting to sessions.

Duplicates 6
A simple native windows linux and mac notification client to sit in tray

a native windows mac and linux client that show a list of all hosts on click and allow one click connect to hosts, and notify tech when a new support request connects. client should live in the system tray and have option to remember screen connect info and auto login. policies to disable the remember password feature should be available for those who need that added security. This client needs to be tolerant of disconnecting networks as well.

have a downloadable host client for quick session launching without having to go to a website

see - ScreenConnector extension

Have a utility like the ScreenConnector extension for quick joining sessions from the desktop

Have a utility that you can launch from your desktop that will allow you to join sessions instead of logging into ScreenConnect from the browser

Agent for technicians

ConnectWise Control should offer a software (agent) that technicians can install on their local PC to bring up a list of available unattended support computers.  I currently use this feature in GoToAssist every day.  It seems "clunky" to have to log into a website to get to the unattended computers.

WANTED: App on my pc that shows all my clients {just like Logmein Client app}

So, i'm new to ScreenConnect and, so far, love it, but...

coming over from years with Logmein I really REALLY like their Logmein Client app where I can see all my clients and just click to log in. very convenient and a quick view of everything... WITHOUT having to log into the website every time, etc. etc.

just give it to me now, please :)

Technicans console and few other

After Trialing Remote access I want to give feedback and some features request

1. Technicans console should be different application

2. chat between technicians in session and outside in console

3. client grouping and share permission in Remote Access.

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0
anonymous
Quote from Partha Goswami

You got My concept? Its something like Bomgar Representative console, but Please donot change mobile client its very good, Better than bomgar too

Yes, I understood.

Thanks for the positive feedback.

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Partha Goswami

And yes one more thing Open Windows as in tab mode, Not New Windows, because when open multiple system its goes issue also system hung

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thegreatgouldini

This sounds like a great additional connect option.

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anonymous

Hi Brandon,

Are you requesting a way for customers to initiate a session from their desktop? If so, we're working on providing a standalone guest client that would allow this.

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Brandon Stone

Negative. This is a client to set on the TECH's machine and alert the tech of new connections for support, and provide a nice handy popup list of clients that can be connected to via one click. A time saver to avoid having to keep website up all the time.

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anonymous
  • Under Review
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2
Ross Jaburg

Tabbed interface is a must for this program.

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Michael Kearney

+1

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anonymous
  • Pending Review
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mcmcdtx

We are also missing the tabbed interface functionality from Bomgar. It is the only reason we are keeping ours alive.



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