+1
Pending Review
require approval when technician enables microphone
as GDPR in europe is a killer - we had from multiple clients and users the request to secure the "remote microphone" enable option. (i.e. for a technician to enable the remote microphone) as this may be a security thing as they will not know when it is done.
as a solution - we would need a parameter setting which would force the remote client to get a popup to consent/approve when someone wants to enable his microphone (or audio). apparently it is not acceptable for GDPR not to have this consent.
Customer support service by UserEcho
Need it on both the user and the technicians PC to be safe. - https://screenconnect.product.connectwise.com/communities/1/topics/4095-ability-to-mute-microphones-on-connect-by-default