
+1
Pending Review
require approval when technician enables microphone
as GDPR in europe is a killer - we had from multiple clients and users the request to secure the "remote microphone" enable option. (i.e. for a technician to enable the remote microphone) as this may be a security thing as they will not know when it is done.
as a solution - we would need a parameter setting which would force the remote client to get a popup to consent/approve when someone wants to enable his microphone (or audio). apparently it is not acceptable for GDPR not to have this consent.
Available in Version:
Customer support service by UserEcho
Need it on both the user and the technicians PC to be safe. - https://screenconnect.product.connectwise.com/communities/1/topics/4095-ability-to-mute-microphones-on-connect-by-default