+2
Pending Review
Add the ability to collapse ticket notes individually
On some tickets, it happens that we have a substantial number of communication with 3rd party (such as MS) and quite often, every email is made of the threads of previous communication. Given that, it can be difficult to follow, find info or simply navigate.
If we were able to to collapse/expand notes in ticket, that would help.
Thanks.
Customer support service by UserEcho