Why did someone decide to change the date and time in the Timeline to violate most auditing rules and at the same time, make that feature less useful?
I used to be able to go into the timeline and get ACTUAL dates and times of connections and logins, which was not only helpful for me to audit technician access and compare to time entries, but also sending screenshots to clients when they had questions or concerns.
Now we get some arbitrary "4 days ago" which means nothing when you're trying to send someone a screenshot. Or, now to compare connect times to time entries, I have to open a calendar app and go back and forth and do math constantly.
Probably one of the dumbest changes I have ever seen.
Customer support service by UserEcho