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Started
Shared Clipboard from host to remote session pasting numbers as a picture.
Not sure if there was an recent update to connectwise but copying a cell from excel file on host computer to paste into remote session excel file it tries to paste as picture and not the contents. Can use Clipboard Key Strokes to get the correct info but is an extra step and slower to paste information.
Customer support service by UserEcho
I started having the same issue within the past 2 weeks.
It appears it's not pasted as a picture, but as a cell.
Also experiencing this issue as well. Connecting to a machine via CW -> copy cells from an Excel from the remote machine back to the host machine -> Pastes as image. Doesn't matter what mode of pasting is used (CTRL+V, or CTRL+SHIFT+V), the effect is the same.
We have this issue also recently. When attempting to copy a cell or a row from Excel on a remote computer and paste it locally on your device, the pasted content appears as an image and cannot be edited.
This issue is still present. Anyone know of any resolution
We're experiencing the same issue, but so far only on one computer, I noticed the affect machine is running a new version of the agent v24.2.10.8991 and the other workstations are running the v22 or v23 and they don't seem to be affected.
Not sure if it's related but it's not happening on other machines.
Any more information on this? I started having the exact same issue about 2 weeks ago. Any resolution at all?
This is a known issue and they are working on a fix but no ETA on when it will be released. This is related to the newest version of the SC agent.
https://home.connectwise.com/partnersupport/issues/851748
Same issue here!