Screenshot in General Tab
Can you enable the screenshot to be shown larger without distortion? the extension distorts image to much.
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Replies 7
Hello Arnel, the extension shouldn't be distorted, but when you install the extension you need to also make changes to the web.config.
For more info take a look here: http://forum.screenconnect.com/yaf_postst3661_Tweak-to-show-larger-thumbnail--screenshot--of-guest-machine-in-Host-page.aspx#post14393
You can edit the web.config in the cloud by using this extension: https://help.screenconnect.com/Extension:Edit_Web.Config_AppSettings
You can edit the web.config in the cloud by using this extension:
https://help.screenconnect.com/Extension:Edit_Web.Config_AppSettings
Jhardwick, the forum post is a bit old. But you can follow the below single step on your cloud account and that should help:
Step 1:
Edit web.config to show larger screenshots you'll change the scale and pixelcount to a value you feel comfortable with. Play with different sizes until you're satisfied. I used:
<add key="GuestScreenshotMaxScalePercent" value="80" />
<add key="GuestScreenshotMaxPixelCount" value="1000000" />
2016-06-27 10_00_29-ScreenConnect Remote Support Software.png
Hello Arnel, the extension shouldn't be distorted, but when you install the extension you need to also make changes to the web.config.
For more info take a look here: http://forum.screenconnect.com/yaf_postst3661_Tweak-to-show-larger-thumbnail--screenshot--of-guest-machine-in-Host-page.aspx#post14393
You can edit the web.config in the cloud by using this extension: https://help.screenconnect.com/Extension:Edit_Web.Config_AppSettings