Version check shows 25.4.25.9313 when 25.4.25.9314 is already installed

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I updated to 25.4.25.9314 using the ScreenConnect_25.4.25.9314_Release.msi installer but the Version Check page in Administration still shows I'm running 25.4.25.9313 and 25.4.25.9314 is the latest version. Anyone else seeing this issue?

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Pete L
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Same here

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nathan levandowski
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Here's the response I got from ConnectWise support:

"The software build process changed over from one day to the next while it was running, and there's no cause for alarm. There is no functional difference between versions 25.4.25.9313 and 25.4.25.9314. This is a benign error and can be ignored. The versions being mismatched here does not cause any issues. The team is working on putting out a new build that will address this and bring these versions back in-line.

You can track this issue at the following reference: Version Mismatch for 25.4.25 Overview Page"

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Simon
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See below.

Image 1353

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nathan levandowski
  • PINNED

Here's the response I got from ConnectWise support:

"The software build process changed over from one day to the next while it was running, and there's no cause for alarm. There is no functional difference between versions 25.4.25.9313 and 25.4.25.9314. This is a benign error and can be ignored. The versions being mismatched here does not cause any issues. The team is working on putting out a new build that will address this and bring these versions back in-line.

You can track this issue at the following reference: Version Mismatch for 25.4.25 Overview Page"

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3
seth oldfield

Same here.

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des waugh

and here

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kristjan gudnason

same here

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Renald Loignon

Same here.  Filed a report, somehow expecting a response before the critical date of July 7, either by Email or phone call.

Running on-prem for 10 years now, mostly happy with support interactions on several occasions, so please do not disappoint this time...

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dejan sretenovic

Ditto here

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Simon
  • PINNED

See below.

Image 1353

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Pete L
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Same here

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stephan

Same here as well.

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luc igert

Same.

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