Copy and paste

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We use SC extensively—every day, all day—and it’s become an essential tool in our workflow. Unfortunately, the copy-and-paste functionality has recently started causing significant issues. While this problem is relatively new for us, discussions in the forums suggest it may have been a long-standing concern.

Is there a plan to address this issue? Or are we facing the possibility that SC may no longer meet our needs?

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Sean White Team Member

A new cloud release is available as a Preview which contains fixes for Windows 7/2008 as well as the clipboard crash.

ScreenConnect 26.1 / ScreenConnect

Please let us know if you experience either of these issues after upgrading to version 26.1.24.x

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Doug Terborg

I am being told by our staff that this is occurring not just for file transfers, but for pasting login and password information as well. Using "Send Clipboard Keystrokes" works, but Ctrl+V kills the session at least some of the time.

We are on-premise, running version 26.1.20.9571 at this time, but I've also seen reports that this has not been resolved with the 26.1.22.9573 point release either. Because of that, I'm inclined to do what I do any time I see a ScreenConnect update as of the past six months --wait to update until I've seen more information. I would have done so for the 26.1 release if it were not for the CVSS 9.0, as security comes before functionality for such a high CVSS score in this case.

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kapzyk

Still happening for me, seems every time I press Ctrl+C it locks up the session and I have to end it in task manager. Reconnecting to the session lets me paste using the send clipboard option.

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Armin_Schoepf

performance was and is still a problem in SC for copy paste function.
With update to agent 26.1.18.9566 there is a new BUG with copy paste.
If we use ctrl+c and ctrl+v it fails or freezes the Window - drag and drop seems to work better atm.