From CW-7620136:
Would like to be able to use a hardware keyboard, such as a Bluetooth keyboard, on iPad or iPhone devices without having to tap the keyboard icon in the app first, and seeing the on-screen keyboard.
This lack of support is the primary reason that I will not be renewing with Connectwise going forward.
It's 2022, 15.2.1 released and this is still broken and unusable. Remote desktop from Microsoft works great!!!!
I am glad this is back on chatter.... because Teamview is what I am now using on the iPad because of this. Completely ridiculous. Please fix it, Logmein, teamviewer, RDP direct, VDI all work!
I just cannot believe this is still not implemented. I use my IPAD for everything now when I travel and this is the only app that doesn't work properly. I love your service and software but I may need to consider another service soon if this is not fixed. Every other competitive service has this feature and it's not that difficult to implement. You can hire a third party app development company to knock it out in a couple weeks. I will give this a couple more months but if it's not implemented soon, I am planning to switch to another service and will migrate all our remote machines over as well. We have been with ConnectWise over 8 years and this feature has been requested for years now. Please add this feature so I don't have to move remote services.
Crazy that this isn't a thing yet. Just got an iPad and a Logitech Combo touch keyboard with trackpad and I'm less than impressed that it doesn't work with Control.
AARRGGHHH!!!
Seriously? How can this not work? The whole purpose of remote connectivity is to be able to support our clients remotely and people use iPads all the time for that kind of support functionality. It seems everybody else has this capability.
Agreed.
Please add support for the iPad Pro Magic Keyboard.
I mostly work from my Windows workstation obviously but I do have an iPad Pro with a Magic Keyboard and its pretty sad that something as simple as this hasn't been implemented already.
"Considering for Future Release" for 3 years?