From CW-7620136:
Would like to be able to use a hardware keyboard, such as a Bluetooth keyboard, on iPad or iPhone devices without having to tap the keyboard icon in the app first, and seeing the on-screen keyboard.
This is critical for the iPad to be a useful tool for assisting clients through screen connect on the go. Please get this implemented. 8 years of people asking for this feature should be enough to warrant developers at Screenconnect giving this some attention.
Crazy crazy crazy, been a user for years and years, thinking about not renewing this year, very poor.
https://apps.apple.com/us/app/jump-desktop-rdp-vnc-fluid/id364876095
It solves the issue, further it will seamlessly transition between touch mode and trackpad mode when using an Apple Pencil, it also works with VNC, it’s pretty much better in every way for RDP connections. It’s $15 one time. Cannot recommend this enough.
Prioritize this. As I make recommendations to my customers about using iPad Pros as potential Mac/PC laptop replacements, not being able to fluidly remotely control with the Magic Keyboard and a Bluetooth mouse practically makes this a show stopper.
https://apps.apple.com/us/app/jump-desktop-rdp-vnc-fluid/id364876095
It solves the issue, further it will seamlessly transition between touch mode and trackpad mode when using an Apple Pencil, it also works with VNC, it’s pretty much better in every way for RDP connections. It’s $15 one time. Cannot recommend this enough.
Once trackpad mode is enabled it seamlessly goes between touch screen mode when you use the Apple Pencil, to track pad mode when you use your fingers. Only need to set trackpad mode once. This, with the sunlight viewable tandem OLED of the iPad, makes it in my opinion the best remote assistance tool available for any remote support techs anywhere. Microsoft's RDP iOS software is comparatively quite underwhelming.
https://apps.apple.com/us/app/jump-desktop-rdp-vnc-fluid/id364876095
It solves the issue, further it will seamlessly transition between touch mode and trackpad mode when using an Apple Pencil, it also works with VNC, it’s pretty much better in every way for RDP connections. It’s $15 one time. Cannot recommend this enough.
Once trackpad mode is enabled it seamlessly goes between touch screen mode when you use the Apple Pencil, to track pad mode when you use your fingers. Only need to set trackpad mode once. This, with the sunlight viewable tandem OLED of the iPad, makes it in my opinion the best remote assistance tool available for any remote support techs anywhere. Microsoft's RDP iOS software is comparatively quite underwhelming.
Daniel, is that your app? It hasn't been updated in over a year, and it is definitely not a replacement to self-hosted/on-prem Connectwise Control. Especially for those of us that run an IT department, IT services company, MSP, etc.
CW seem to ignore our needs... pretty sad