Add a Giant Arrow pointing to the Download that users need to open and run.

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Users do not read. Period. They just click on the "Run" image that is displayed on the instructions page. Please add a GIANT, obvious arrow pointing to where they need to click to actually open and run the download. I use this program at least 20 times a day, and this would save me hours of explanation and confusion from users who don't read the instructions page.
Thank you!

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Oli Terry
Quote from anonymous

The change mentioned above is in 6.7. A canary build will be out within a week or so. 

This still hasn't happened?

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anonymous
Quote from Oli Terry

This still hasn't happened?

Hi Oli,

6.7 is stable, and the join dialog images have been updated. 


https://docs.connectwise.com/ConnectWise_Control_Documentation/Release_notes/ConnectWise_Control_6.7_Release_notes


The request to have the Guest Download Assistance extension work in Edge is being reviewed by our Extension Development team.  

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Oli Terry
Quote from anonymous

Hi Oli,

6.7 is stable, and the join dialog images have been updated. 


https://docs.connectwise.com/ConnectWise_Control_Documentation/Release_notes/ConnectWise_Control_6.7_Release_notes


The request to have the Guest Download Assistance extension work in Edge is being reviewed by our Extension Development team.  


I guess that'll be why I haven't seen the change.  Why hasn't my cloud hosted package updated yet then please?

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Mike Bannerman Team Member

Updates are rolling, but you can manually update.  Here's a doc to help you out: 


https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Cloud_management_portal/Instances_page/Upgrade_a_cloud_instance


Please keep in mind this will momentarily take down your instance. Instances could take a couple of minutes to come back online depending on their size.  You may want to start your update off peak hours, jic.

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Oli Terry
Quote from Mike Bannerman

Updates are rolling, but you can manually update.  Here's a doc to help you out: 


https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Cloud_management_portal/Instances_page/Upgrade_a_cloud_instance


Please keep in mind this will momentarily take down your instance. Instances could take a couple of minutes to come back online depending on their size.  You may want to start your update off peak hours, jic.

Perfect.  Thank you.



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