Add Setting to default Wake Lock to enabled on host Connect
Wake-Lock was added in 5.5. Partner requesting to be able to have this default to enabled. (CW-7599095)
Answer
As of 6.0, On-Premise partners can edit the Web.config file and Cloud partners can edit the Web.Config AppSettings to enable Wake Lock as default.
Can someone clarify if, when enabled, does this option apply to all HOSTS when connected or just applied when an agent connects to a HOST? (I'm hoping just the latter so enabling it does not override laptop power options and screensavers on any machine with Connectwise control installed)
Hi JoM,
Whenever a host (support technician) connects into an end users machine it enables Wake Lock. When they disconnect from the remote session, Wake Lock is no longer in effect.
Hope this helps!
Customer support service by UserEcho
As of 6.0, On-Premise partners can edit the Web.config file and Cloud partners can edit the Web.Config AppSettings to enable Wake Lock as default.